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Warehousing & LogisticsCustomer Service
Deliver exceptional experiences that turn customers into advocates.
Customer care crafted perfectly
Revolutionise your customer service sourcing with Horner's expert recruitment solutions.
Enhance your customer service team with top-tier professionals who excel in communication and customer satisfaction. Whether you need casual staff or a permanent employee, we recruit candidates who are experienced in handling every interaction with care and professionalism, ensuring your business consistently delivers exceptional service. Partner with Horner to build or further strengthen your team and elevate your customer relationships to the next level.
Types of roles
We understand that the heart of great customer service lies in exceptional people. We specialise in recruiting top-tier customer service professionals who excel in communication and client satisfaction. From front-line events staff to call centre managers, our job seekers are prepared to elevate your customer interactions and ensure that every client feels valued and understood.
Redefining customer service
A 2023 report from Yaguara states that the industry is on an upward trajectory, with 94% of customers identifying customer service as crucial in their choice of brands, emphasising the pivotal role of exceptional service in consumer loyalty. With a staggering 88% of customers demanding online service channels and a significant 73% expecting these interactions to be as effective as in-person engagements, the industry is at the forefront of digital innovation.
Connect with our team today to discover how we provide temporary, contract or permanent staff for your contact centre, retail store or event.